SMTP Email issue

CloverDX Platform
1

Hi,

I’m trying to use the EmailSender component, but I can 't get it to work.

I’m using a mailgun.com account, I can send mail via the smtp server using the Apple Mail program, but not via Clover. I get this error:

--------------------------------- Error details ----------------------------------
Component [EmailSender:EMAIL_SENDER] finished with status ERROR. (In0: 0 recs)
Component pre-execute initialization failed.
EMAIL_SENDER SMTP connection failure
535 5.7.0 Mailgun is not loving your login or password
----------------------------------------------------------------------------------

I’ve tried varous SSL/STARTTLS settings but can’t get it to work.

Are there any know issues with mailgun?

Thanks

John

2

Hi John,

I was able to reproduce your issue on my end, I have found that the EmailSender was able to send emails from a Mailgun account. I found that the error occurs when I have an incorrect password or username. If your issue continues please send me your graph (remove any sensitive data please), I would like to take a look at your EmailSender settings.

Regards,