Record counters in designer layout pane

CloverDX Platform
1

Hi

When executing graphs in CloverETL designer (3.5.1) on my notebook, I dont see the record counters on the edges. Is this a configuration parameter or an installation problem of my notebook ?
How can I restore the counters ?

Thanks
Otto

2

Hi Otto,

We have been working on this issue and in most cases the issue has been fixed. Could you please provide us with some detailed information:

  • Does the issue appears always, or does it only happen once in a while?

  • Does it happen with both Server and local graphs?

We are planning some major changes in the next milestone release, that should prevent these sort of issues.

Thanks,

3

Hello Jan

Sorry for the delay (holiday season…)

  1. record numbers are always not visible
  2. it happens with local and server projects

Hope this helps

Best regards
Otto

4

Hi Otto,

Could you please take a look at the Error log and checked if there is any message? Error log can be found under Window / Show View / Other / General / Error Log.

Thanks.

5

Hi Jan

No messages in the error log. Console and Clover Log only show info messages.

Regards
Otto

6

Hi Otto,

In such case there are a few tips you might try to get that working:

  • In such case it may be useful to focus on firewall, try to disable it temporarily and test whether it helped somehow.

  • In some cases it is also helpful to change timeout settings in Designer → Window → Preferences → CloverETL → Tracking → Connection timeout.

  • In case you changed settings in Designer → Window → Preferences → General → Network connections → Active Provider, try to change it back to Native.

  • In server projects, it is sometimes helpful to unify the project name and the project directory.

Hope this helps.