# Error on opening CloverDX Designer: “Registry Directory not available”

**URL:** <https://forum.cloverdx.com/t/error-on-opening-cloverdx-designer-registry-directory-not-available/3236>\
**Category:** Resolved Cases\
**Created:** [March 27, 2025, 2:22pm UTC](https://forum.cloverdx.com/t/error-on-opening-cloverdx-designer-registry-directory-not-available/3236 "2025-03-27T14:22:23Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![CloverDX\_team](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.cloverdx.com/cloverdx_team/32/191_2.png) [@CloverDX\_team](https://forum.cloverdx.com/u/CloverDX_team)\
**Post date:** [March 27, 2025, 2:22pm UTC](https://forum.cloverdx.com/t/error-on-opening-cloverdx-designer-registry-directory-not-available/3236/1 "2025-03-27T14:22:23Z")

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After installing a new version of CloverDX Server, I am getting the following error:

_An internal error occurred during: “Update Job”._  
_Registry Directory not available: C:\Users\Mr%20Smith.eclipse\org.eclipse.platform\_4.16.0\_2037395604\_win32\_win32\_x86\_64\p2\org.eclipse.equinox.p2.engine\profileRegistry._

What does this error mean and how do I fix it?

---

<div class="post-metadata">

**Author:** ![CloverDX\_team](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.cloverdx.com/cloverdx_team/32/191_2.png) [@CloverDX\_team](https://forum.cloverdx.com/u/CloverDX_team)\
**Post date:** [March 27, 2025, 2:37pm UTC](https://forum.cloverdx.com/t/error-on-opening-cloverdx-designer-registry-directory-not-available/3236/2 "2025-03-27T14:37:56Z")

</div>

This error stems from an Eclipse limitation and usually occurs when multiple CloverDX versions are installed on the same machine **and** the user folder contains a space (e.g., `C:\Users\Mr Smith`). When launching a newer version, Eclipse tries to migrate data from an older version, and the space in the path causes the registry directory error. Since this is tied to Eclipse, it’s not something CloverDX directly controls—but there are two common workarounds:

**1. Remove the old Eclipse registry folder:**  
If you’re no longer using the older CloverDX version (e.g., 6.5.0), you can delete the folder listed in the error message:  
`C:\Users\Mr Smith\.eclipse\org.eclipse.platform_4.16.0_2037395604_win32_win32_x86_64`

Note: If you open the older Designer version again, it will recreate this folder and the issue may return.

**2. Redirect the `.eclipse` directory to a path without spaces:**  
Close the new Designer, open the `CloverDXDesigner.ini` file from its installation directory, and add this line at the top of the `-vmargs` section:

```auto
-Duser.home="C:\Path\Without\Spaces"

```

Restart Designer, and it will create the `.eclipse` folder in the new location, avoiding the issue.