# Cannot access CloverETL server project from designer after changing server access credentials

**URL:** <https://forum.cloverdx.com/t/cannot-access-cloveretl-server-project-from-designer-after-changing-server-access-credentials/1792>\
**Category:** CloverDX Platform\
**Created:** [September 13, 2016, 12:00am UTC](https://forum.cloverdx.com/t/cannot-access-cloveretl-server-project-from-designer-after-changing-server-access-credentials/1792 "2016-09-13T00:00:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jzhu](https://avatars.discourse-cdn.com/v4/letter/j/f19dbf/32.png) [@jzhu](https://forum.cloverdx.com/u/jzhu)\
**Post date:** [September 13, 2016, 12:00am UTC](https://forum.cloverdx.com/t/cannot-access-cloveretl-server-project-from-designer-after-changing-server-access-credentials/1792/1 "2016-09-13T00:00:00Z")

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I created a CloverETL server project on local server in CloverETL designer, and ticked remember password. The password is changed afterwords. Now I cannot open the project, because it uses the old password. Even if I manual change the password when open the project, it can establish the connection, but still fails down the line complaining it could not connect to “cloveretl.gui.server.sandbox” ( I assume it still uses the remembered old password).

To access the project, every time I have to delete the project and create a new project, and after a couple of retry (including providing the password a couple of times at different stage in the process), somehow manage to access the project.

I do not remember the old password being used.  
It is really a pain now.

I found a old post complaining not able to change the remembered server password in designer for release 3.x marked as not resolved.

Is there any solution for my issue (except changing username – I need to keep the username for demo purpose)?

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**Author:** ![PedroVazquezRosario](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@PedroVazquezRosario](https://forum.cloverdx.com/u/PedroVazquezRosario)\
**Post date:** [September 15, 2016, 2:05pm UTC](https://forum.cloverdx.com/t/cannot-access-cloveretl-server-project-from-designer-after-changing-server-access-credentials/1792/2 "2016-09-15T14:05:54Z")

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Hi,

Could you please tell what version of CloverETL server you are currently running?

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**Author:** ![jzhu](https://avatars.discourse-cdn.com/v4/letter/j/f19dbf/32.png) [@jzhu](https://forum.cloverdx.com/u/jzhu)\
**Post date:** [September 23, 2016, 3:54pm UTC](https://forum.cloverdx.com/t/cannot-access-cloveretl-server-project-from-designer-after-changing-server-access-credentials/1792/3 "2016-09-23T15:54:32Z")

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4.3.0

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**Author:** ![PedroVazquezRosario](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@PedroVazquezRosario](https://forum.cloverdx.com/u/PedroVazquezRosario)\
**Post date:** [September 27, 2016, 2:01pm UTC](https://forum.cloverdx.com/t/cannot-access-cloveretl-server-project-from-designer-after-changing-server-access-credentials/1792/4 "2016-09-27T14:01:42Z")

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Hi Jzhu,

I would like to apologize, i have not been able to reproduce the issue on my side and might require a little more information.

- Please send me the full stack trace in which the error appears (should be in the Error Log)

- What version of Designer are you running?

- Did you recently upgrade Server? If so, did you download it from the update site or did you upgrade using the installation package?